Shipping Policy

DOMESTIC SHIPPING

We strive to ship all orders within 3-5 business days. You will receive a confirmation e-mail once your order has shipped. We offer flat rate Ground shipping for all items under 25lbs, our flat rate shipping fee is $15.00. Items weighing over 25lbs incur a surcharge, and third party products such as wallpaper incur a shipping surcharge of $18.

SHIPPING RATES FOR FURNITURE

For in-stock items, estimated delivery time within the continental United States is max 2 weeks. All other furniture is made to order and requires a 8-10 week minimum lead time. See each item's product detail page for individual product lead time, and shipping service. C + H furniture and large orders are delivered via our partnered white glove service providers to ensure the best delivery possible. Our partner service includes inside delivery and the removal of all packaging materials. White Glove delivered items require 3-10 days of handling time prior to transit time.

RETURNS & EXCHANGES POLICY

Please inspect your purchase immediately upon delivery. If there is a problem with your order, contact us at 770-455-9554 within three (3) days of receipt. You may also email us at hello@candhinteriorsatl.com. If you receive a damaged, defective or incorrect item, we will work with you to make things right.

Once an item has shipped, cancellation is not possible. Furniture, Custom and Special Order items cannot be cancelled.

The following are final sale, and not eligible for refunds or exchanges: Furniture, wallpaper, fabric, accessories, art, custom orders, sale items, and all marble products.

You will be responsible for outbound and return shipping and delivery charges. A traceable return shipping method is required (FedEx, UPS, etc). Returns must be received in original condition and in the original packaging within 30 days. Credit card orders will receive refunds in the form of a credit back to the original account. Shipping and Delivery Service charges are not refundable.